Important Security Tips

(Must know all important security tips for safety of accounts and funds)

  • Change your password regularlyFor the first time you login to your internet banking account, you will need to use the password provided by the bank. However, you need to change this password in order to keep your account safe. In addition, keep changing your password at regular intervals. More importantly, keep the password confidential at all times.
  • Do not share your details with anyoneYour bank will never ask for your confidential information via phone or email. So whether you get an apparent phone call from the bank or an email requesting your details, do not give out your login information.
  • Keep checking your savings account regularlyCheck your account after making any transaction online. Verify whether the right amount has been deducted from your account. If you see any discrepancies in the amount, inform the bank immediately.
  • Be Wary of Phishing ScamsPhishing is one of the most common methods identity thieves use to gain access to personal and financial information. This kind of scam usually involves tricking you into giving up your information.
  • Use a secure location / network when banking onlineFree and public Wi-Fi networks are often not encrypted which makes you an easy target for hackers to steal your personal information. Ideally, leave all your financial workings for when you’re on a secure network at home and when possible use a dedicated browser for banking.
  • Beware of email scamsNo bank worth its salt would ever ask you to share sensitive, personal information or account details over email or a text message. Whenever a complaint is raised, the bank will always ask contact you personally and verify it is you by asking for your account number and personal questions around information you’ve summitted earlier.